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Contract period & Cancellation

 

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webhosting services offered on this website will be billed annually for one year in advance.

  • The contract period of web space is 1 year. The contract can be cancelled at the end of each year, providing a six week notice.
  • The contract period of domain names is 1 year. They can be cancelled to the end of the year-long period providing a four week notice.
  • Therefore, the minimum contract period for web hosting services is one year, for domain names it is one year.
  • To simplify billing and improve the clarity of the webspace term, webspace invoice and webspace contract extension periods, the first term year ends at the end of the eleventh month following the end of the current month and only has to be paid pro rata from the set-up date to that end date. In most cases, the first year of the term is therefore slightly shorter than 12 months and correspondingly cheaper. Subsequent years are calculated as full years from the first of the month to the last day of the twelfth month.
  • You may move your webhosting to another provider at any time. However, the rental fee of domain names up to the end of the contract period is non-refundable.

Cancellations due to changes – e.g. if you want to move from a large server to a smaller one – will be subject to the same four-week notice period. Upgrades of existing services will be treated as new orders and can be added immediately.

  • Domain names must be rented for a period of one year. Domain names will be billed at the beginning of each year.

Domain names may be cancelled or transferred to another provider before the one-year period has elapsed. However, the domain name rental fee for the unused period is non-refundable. By an ICANN rule many domain names, e.g. .com, .net, .org, .info and .biz, may not be transferred to new providers or owners within the first 60 days after registration or modification of the ownership record.

 

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